Help! Online and Printable Support Resources
As a user of SyncBackSE you can enjoy extensive support from 2BrightSparks Pte Ltd:
Your first port of call for support is to read this help file. Click 'Help' under the help menu, or the Help button on the main program window to open the help file:
If you've never backed up data before, we advise you read the New User Guide which explains the fundamentals about different kinds of backup. Using SyncBackSE provides detailed explanations of all the functions in SyncBackSE including Basic Operation; Easy Mode; Expert Mode; Runtime Help; and a Technical Reference.
This help file also offers context sensitive guidance when using the program. You'll find a 'Help' button in most of the program's windows. Clicking the help button will take you straight to the help page for that particular task or option. The following help button in the program for example will take you to the section of this help file called Email, Advanced:
Fully Searchable and Printable Help Manual
Do not directly print this help file from the Microsoft help viewer because the print quality of the HTML Help viewer is poor.
A fully searchable and printable SyncBackSE Help File is available as an Adobe PDF file (Portable Document Format).
This help file is available from our website in PDF format at:
http://www.2brightsparks.com/syncback/SyncBackSE-PDF.zip
Although Adobe Acrobat Reader is installed as standard on Windows computers, you may wish to download and install the very latest version which includes significant improvements over its predecessors:
Online Support from 2BrightSparks
Our online support is among the best in the industry. You'll find Tutorials to get you up and running, our extensive Support Area which features our KnowledgeBase and FAQs (Frequently Asked Questions), and quick fix TroubleShooter.
Technical Support Via Email
If after reviewing the help file and online support resources you continue to experience difficulties using SyncBackSE, you may submit a support ticket. The new Technical Support Wizard creates a special file that provides the essential information which you may attach to your ticket.
All Content: 2BrightSparks Pte Ltd ⌐ 2003-2006